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COVID-19 | Goldfields Library Corporation

COVID-19 Updates

Following the latest updates from the Victorian Government, library branches and agencies will remain closed for the time being. Reopening dates are not yet known, but we will continue to monitor the DHHS website and look forward to seeing you all in our spaces as soon as it is safe to do so.

But we can now offer access to our collection! 

Reserve & Collect now available!  Reserve + Collect

We’re pleased to announce that we're now offering a Reserve & Collect service from our libraries.

Items may be reserved through our online catalogue, or over the phone and picked up at your local library.

How to place a Reservation

How Reserve & Collect works:

  1. Access the library catalogue online. For more information on navigating the catalogue and placing a reserve, view our Making the most of your library membership guide, or click the button above.
  2. Place your reservation, remembering to select your preferred pick-up location.
  3. Wait for an email, SMS or phone call from your local library advising when your reserve is ready to collect.
  4. Check new Reserve & Collect hours for your local library here, then head down to collect your item. Please remember to bring your library card and a carry bag if needed.

Please remember to wear a mask, respect social distancing rules, and please don't come in if you're feeling unwell, have been diagnosed with or are awaiting test results for Covid-19.

Please note: Libraries are not open for browsing. Only reserved items can be collected during library opening hours, and collection will be outside the library where possible.

Got a question? Check our Frequently Asked Questions page.

Home Library Service now available

Our Home Library Service is also now available to those who are unable to visit the library themselves. If you are housebound due to illness, frailty, disability etc. you may be eligible for our Home Library Service. 

Please read more about our Home Library Service here or give us a call on 5449 2790.

Loans

Library items may be borrowed through Reserve & Collect only. Items must be reserved online or by phone and then picked up in-library. Libraries are not currently open for browsing. Scroll up for more information.

Returns

    Returns chutes and boxes are now open (where these are available). Returned Items will remain on your account for 72 hours while they are quarantined. Normal loan periods will apply to any new items borrowed, but no overdue fines will be incurred for now.

      Please only return items if you are feeling well.

      Don’t forget, our eLibrary is available to you 24/7 and has lots of wonderful resources.

      Reserves

      Items can be reserved online, or over the phone. We will notify you when your item(s) can be collected. This will include items reserved during library closures.

      You will then have 10 days to pick up your item(s) before they are allocated to the next person on the waitlist, or returned to our shelves. 

      Online Programs

      We’re working hard to bring you as much of our usual library programming as possible to your loungeroom. This includes filming Storytimes for kids and sharing online author talks and workshops for adults.

      To see what we have on offer, view our What's Online ProgramEventbrite pageYouTube Channel, or check out our social media pages.

      Library Membership

      To sign up, you must register online.

      1. Read and accept the Membership Terms and Conditions
      2. Fill in the new member form
      3. Please remember to provide your phone number and email address
      4. Once the registration is complete, a library staff member will be in contact to share your library card details. This will give you immediate, full access to our complete range of eLibrary resources. 
        NOTE: If you do not provide your phone number or email address, we cannot give you these details and you will not be able to access the eLibrary.
      5. Your library card will be mailed to you when our libraries re-open. (To keep you and our staff safe during the Coronavirus pandemic, we cannot mail out your library card sooner.)

      If you need assistance signing up online, please contact your local library.

      eLibrary (Library in Your Loungeroom)

      Although our libraries are currently closed, our eLibrary is always open! Browse our extensive collection of online resources in the comfort of your own home - all you need is an internet-connected device and a library card.

      Resources include: Books & Audio eBooks, eAudioBooks, newspapers, magazines, kids activities, family history resources and movies.

      To log into any of our eLibrary resources you need your library card. Most services will ask for your library barcode and PIN. You barcode is found on the back of your library card. For assistance with your PIN, or troubleshooting help please contact your local library – our staff are still here to help!

      eLibrary Resources by Category

      Books & Audio
      Newspapers and Magazines
      Kids and Teens
      Computers & Training
      Languages
      Music, Film & Dance
      Family History
      Reference

      We’re adding new content to our eLibrary pages regularly as new content becomes available, so make sure to check back for ways to keep entertained while social distancing.

      More Information

      For more information on COVID–19 and how best to manage your risks please go to www.dhhs.vic.gov.au/victorian-public-coronavirus-disease-covid-19

      The Australian Government Department of Health is monitoring the outbreak of COVID-19 in Australia and are sharing the latest medical adivce every day: https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert

      The Premier of Victoria, The Hon. Daniel Andrews MP, is keeping Victorians up-to-date on the latest information relevant to our state: https://www.premier.vic.gov.au/

      Community Support Centres

      We understand that this is a difficult time, and many of us are feeling anxious, overwhelmed, stressed or lonely. If you need to reach out during this distressing time, please read our list of community support centres who can help: www.ncgrl.vic.gov.au/communitysupportcentres