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After the recent difficulties with Microsoft email servers, our remote printing service is online and operational again.
There may still be difficulties with certain print jobs. Even if you have received a confirmation email stating your print job has arrived, this is not a guarantee. Feel free to contact us by phone for further information.
If email is not an option, in many cases we can still help you to print using a public PC or USB stick.
Remote Printing By Email
Need to print from your own device? Send files from your smartphone, tablet or laptop directly to a library printer via email, then pick them up when you’re ready.
Please note: this service is for basic printing needs. For more complex jobs, please use our in-branch printing service via our public PCs.
To access remote printing:
- Check your closest available library (list below)
- Email your file as an attachment to the appropriate email address
- Drop by the library to pick up and pay for your print.
Remote printing is available at the following libraries:
Bendigo Library
- Black & White printing: benprinter@ncgrl.vic.gov.au
- Colour printing: bencprinter@ncgrl.vic.gov.au
Castlemaine Library
- Black & White printing: casprinter@ncgrl.vic.gov.au
- Colour printing: cascprinter@ncgrl.vic.gov.au
Eaglehawk Library
- Black & White printing: eagprinter@ncgrl.vic.gov.au
- Colour printing: eagcprinter@ncgrl.vic.gov.au
Gisborne Library
- Black & White printing: gisprinter@ncgrl.vic.gov.au
- Colour printing: giscprinter@ncgrl.vic.gov.au
Heathcote Library
- Black & White printing: heaprinter@ncgrl.vic.gov.au
- Colour printing: heacprinter@ncgrl.vic.gov.au
Kangaroo Flat Library
- Black & White printing: kflprinter@ncgrl.vic.gov.au
- Colour printing: kflcprinter@ncgrl.vic.gov.au
Kyneton Library
- Black & White printing: kynprinter@ncgrl.vic.gov.au
- Colour printing: kyncprinter@ncgrl.vic.gov.au
Romsey Library
- Black & White printing: romprinter@ncgrl.vic.gov.au
- Colour printing: romcprinter@ncgrl.vic.gov.au
Woodend Library
- Black & White printing: wooprinter@ncgrl.vic.gov.au
- Colour printing: woocprinter@ncgrl.vic.gov.au
A few important things to note:
- Your file must be an attachment in the email; it can’t be in the body of the email.
- Accepted file types: PDF, XPS (Portable document files), DOC, DOCX (Word documents), XLS, XLXS (Excel), PPT, PPTX (PowerPoint), PNG, JPG, JPEG (image files).
- A4 single-sided prints only (sorry, no A3 or double-sided prints).
- Library staff don’t have access to the document, so we can’t make changes to it. Your document will also be encrypted for security purposes.
- Normal printing charges apply.
- Your email will only be held for 48 hours.